• Show all questions in: Account Types · Business Manager

• Getting Started?
• How do I add other users?
• How do I remove users from an Organization?
• What is the difference between a group and an organization?
• Can I purchase additional user credits?
• How do I change the settings for my Organization?
• I purchased a license that's supposed to have export credits. Why don't I have any in my account?
• How do I purchase more export credits for my organization?
• I purchased a license that's supposed to have phone-commenting minutes. Why don't I have any in my account?
• How do I purchase more phone commenting minutes for my organization?
• Can I automatically allow members to use export credits and phone minutes?
• Custom Branding

How do I add other users?

Business Team Licenses include a Manager that allows you to create accounts for your team members. Only Administrators in an Organization are able to create accounts for other team members. If you are an Administrator, go to the VoiceThread Manager.

Click the Add Users tab at the top of the page. To add a single user, fill out the form on the left.

To create users' accounts in bulk, download the sample comma-separated-value (CSV) file from the right side of the page, enter all of your users' information into the spreadsheet, and then upload the .CSV file.

Remember to print the confirmation page for your records. You will not be able to see your users' passwords again, so you will have to reset their passwords individually if you forget them.

Please refer to this Guide for more details.